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FAQ

The questions that come up most.

Plain answers about how Galaxy Sports Edge works, what's gated, what's open, and how this is different from the rest of the category. If your question isn't here, write to hq@galaxysportsedge.com and it'll get added.

The product

What is Galaxy Sports Edge?

A sports intelligence platform. Galaxy Sports Edge pulls in live odds from multiple sportsbooks on a regular schedule, scores every matchup for edge, and publishes each signal with the work shown. Free gets a daily two-pick teaser — the matchup and pick type — plus the public Edge Index and the public, verifiable record. Pro and Elite unlock the full board with the confidence rating and the complete factor trail behind each pick.

How is this different from a tout service?

Tout services publish their wins and quietly delete the losses. Galaxy Sports Edge publishes every signal's full factor trail (consensus, line movement, market depth, freshness, intelligence layers) and holds back a public win-rate until enough canonical settled signals exist to support one honestly. The page reads "Collecting" until that's true. Patience over noise.

Which sports are covered?

NFL, NCAAF, NBA, NCAAB, MLB, NHL, and MLS. All seven with live odds refreshed regularly during games.

What's the philosophy behind it?

One model, one standard. Galaxy Sports Edge was built because the sports picks industry runs on a quiet trick: services that publish their wins and scrub their losses. The opposite approach: show the work on every pick, gate the win-rate readout until it's statistically defensible, and let the data do the talking.

Trust & transparency

Why is the Performance page empty?

The Calibration Report stays gated until enough canonical settled signals have accumulated to publish a number that's statistically defensible. Could be 100 settled signals, could be 500. Whatever it takes for the number to be honest. The page says "Collecting" until then. That's the whole point of the design.

What's the Edge Index?

A 0-100 rating of how much better our number is than the market price on that signal. It is not a win probability and does not turn into one: it rises when our fair value and the posted line disagree in our favor, and a high Edge Index still loses. The Calibration Report, once it is published, shows how often. Variance is described, not hidden.

Can I see the factor trail on every signal?

On Pro and Elite, yes. Every published signal carries its full factor breakdown: which books, what line movement, market depth, freshness, public lean, intelligence layers. You read what the model read. Free sees the daily two-pick teaser, the matchup and pick type, without the confidence rating or the factor trail.

Does the model ever stay quiet?

Often. The four readiness gates exist specifically to keep weak signals off the board. If a slate doesn't earn confidence, nothing publishes. The opposite of a tout service that always has a pick of the day.

Pricing & billing

What does Free get?

A daily two-pick teaser — the matchup and pick type — plus the Edge Index, the public, verifiable record, and the full Academy. The full board, the confidence rating, and the factor trail are Pro and Elite.

What does Pro get?

$14.99/month, or $99/year. Every signal, every day, with the confidence rating and full factor trail on each one. Plus line-movement intel on every pick.

What does Elite get?

$24.99/month, or $179/year. Everything in Pro plus email and push notifications when a pick you follow is graded — win, loss, push, or void. We never alert on an ungraded tip.

Is there a refund window?

No free trial, but every paid plan has a 3-day money-back window. Cancel any time from your dashboard, no questions.

Will pricing change?

Free stays free. Pro is $14.99/month, Elite is $24.99/month at the current Founding rate, locked for the life of your subscription. The full price ladder is public on the pricing page: each step up is triggered by a verified proof milestone, and when prices rise for new members, yours never does.

Account & data

How do I sign up?

With your Google account. Click "Sign in" and you're in.

Where can I see my subscription?

Your dashboard has a Manage Billing button that opens the Stripe customer portal. Update card, change tier, cancel, download invoices, all from there.

What data do you store about me?

Email, Google OAuth identifier, and your subscription status. That's it. No browsing history, no behavioral profiling. The privacy page has the full disclosure.

How do I delete my account?

Email hq@galaxysportsedge.com from the address on the account and we'll process the deletion. The privacy page documents the full process.

Responsibility

Is sports betting risky?

Yes. Real risk. Only stake what you can afford to lose without changing your week. If you or someone you know has a gambling problem, call 1-800-GAMBLER. The /responsible-play page has resources and self-exclusion options.

Should I bet every signal?

No. Treat every signal as one input in a disciplined process, never the decision itself. Set limits before emotion enters. The signal tells you what the model sees; you decide what to do with that.

What does the model say when it loses?

The same thing it says when it wins: here are the factors that drove the read. Every settled signal, win or loss, gets logged with its full factor trail. The Vault is the receipt.

Still have a question?

Reach out at hq@galaxysportsedge.com. Every reply is direct from the team.